Terms & conditions


Website: https://ayraaz.com/
Brand Name: Ayraaz 

Welcome to Ayraaz. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. General

This website is owned and operated by Ayraaz, located at:

594, Faridabad Bypass, Near Amarnagar, Sector 30, Faridabad, Haryana – 121003, India

These Terms apply to all users, including customers, browsers, and contributors to the site.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or using the site under the supervision of a legal guardian.

3. Products & Pricing

  • All products listed are subject to availability.

  • Prices are listed in INR and include applicable taxes unless stated otherwise.

  • Ayraaz reserves the right to modify prices, product descriptions, or discontinue items at any time without prior notice.

4. Order Acceptance & Cancellation

  • Once an order is placed, you will receive an order confirmation email.

  • Ayraaz reserves the right to cancel orders due to product unavailability, pricing errors, or suspected fraud.

  • In case of a canceled order, paid amount will be refunded to the original payment method.

5. Payment

We accept online payments via UPI, Credit/Debit Cards, Net Banking, and Wallets.
Cash on Delivery (COD) may be available for selected pin codes.

6. Shipping & Delivery

  • Orders are usually shipped within 2–5 business days.

  • Estimated delivery time is 4–9 business days depending on customer location.

  • Delays may occur due to festivals, weather, logistics issues, or national holidays.

7. Returns & Exchange

Our detailed return policy is available on our Delivery & Returns page.
Used, washed, altered, or damaged products are not eligible for return.

8. Intellectual Property

All content including images, text, logo, product designs, and website layout are property of Ayraaz and protected under Indian IP laws. Unauthorized use is prohibited.

9. User Conduct

Users agree not to misuse the site, attempt hacking, spread viruses, or engage in fraudulent activities.

10. Limitation of Liability

Ayraaz is not responsible for indirect, incidental, or consequential damages arising from website use, product purchase, shipping delays, etc.

11. Governing Law

These Terms are governed by the laws of India. Any disputes will fall under the jurisdiction of courts in Faridabad, Haryana.

12. Contact

For queries, email: support@ayraaz.com